Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Woorite (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://woorite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@woorite.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@woorite.com
I use this for making resin jewelry and it's perfect. Any resin that drips on the sheet peels right up. Great purchase for protecting the surface of my work desk.
I love this baking sheet because it is easy to clean and fit for all kind of size of baking pan. I bake often. I also used silicon baking sheet. Silicon baking sheet is only perfect fit for the same size pan. After, I compared these two kinds of baking sheets, this Teflon sheet is more convenient then silicon sheet. Also the price is better.
I bought this product for easy clean up for a painting project, but only needed one of the sheets. The others I put in my oven to catch spills and they work great for easy clean up there as well
This is the cheaper brand than the name brand and it works EXACTLY AS DESCRIBED. Acrylic, glue, watercolors, permanent marker ALL wipe off as new (if done quickly). I use for bible journaling protection. Very Happy!!!
I bought these for my company's industrial grade heat press used to press shirts and hoodies. They work great, don't stick, and we get a couple hundred presses out of each one. It's cheaper than buying from the apparel supplies store and cheaper/better quality than the teflon at Menards or the hardware store. Definitely would recommend if using for any heat press equipment.
Great product for vinyl transfers! These are great for heat transfer vinyl projects. They help with providing consistent heat while allowing me to see the design during the transfer process. Just be very careful when taking them off after applying heat to make sure you don’t burn yourself; they get very hot!
These are very good quality! They fit nicely on my 15×15 heat press, and cool down quickly so I can press multiple shirts on large orders! This would be a great purchase for you!
These are my absolute favorite Teflon sheets to use with my heat press they have held up and I only have to buy maybe them 2times a year but that’s only because my 3year old takes off with them.
I like it, it protects your work when doing heat transfers and I like that its a pack of 3 not sure when ill need the other two but it is nice to have backups!
I got these to protect my sewing project and my iron from each other and they are amazing and way better then I could ever imagine. It also came on time and was in great condition.