Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Woorite (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://woorite.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@woorite.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@woorite.com
This is a simple little cell phone stand or tablet stand and it is designed beautifully. It is sturdy, with a couple of no-slip strips in strategic places, and the holder can be tilted up and down so you can adjust the angle of your phone (or tablet) while you use it. The bracket in which the phone (or tablet) sits is roomy enough to accommodate most thicknesses, and your phone (or tablet) can easily be propped vertically or horizontally. The design does not get in the way if you need to attach a charging cord to your phone (or tablet) while using it. The color offerings and shape of the stand are nice looking, too, so it will look good on your desk even when you are not using it!
This stand is VERY sturdy and well made. Holds either iPhone 8 or 8+ with no problem, Great no skid pad on the base so no sliding around the desk and there are also no-skid pads in the cradle arms so the phone sits solidly in the arms. I don’t have to hold the base and phone either to tap my phone awake or icons on the home screen ... that’s how substantially weighted this product is. I highly recommend it. I use this with iPhones but someone asked about using a 6s plus in the upright position with charger and headphones plugged in so I took a pic of my non-plus S7 all hooked up. Here you go.
I selected this stand because I have a Pop Socket on my case, and I needed a case that would allow me to account for that on the back of the phone case, and still allow viewing the screen at any angle. It does exactly that. It's well-made, sturdy construction, and the holes in the spine allow me to wrap my charging cable through it so it doesn't slip out and fall behind my desk every time I unplug it. It easily allows me to turn my phone sideways to watch a TV show, and has appropriate spacing in the bottom for both charging cables and head phone jack.
Comfortable stand. Both connections are adjusted by inclination. The top part is staggered, the stand is not the most stable, but it's not scary-under the weight of a large phone keeps and becomes a more durable design. Charging is convenient to connect. I got what i needed.
love it
I love my phone stand. I keep one next to my bed and I love that when the phone rings I don't have to be reaching out to my night stand just to see who is calling or texting. I'm so happy with it, I bought one for my home office and my work office. I've also bought several others to give out as gifts. Great when you have a last minute or unexpected gift or just to say thank you to someone. It's the gift that keeps on giving. They are great for everybody no matter gender or age
I have been using this phone holder for over two months and I'm happy with it so far. Pros: > Holds its angle perfectly, never gets loose. > simple yet functional Cons: > none Will update the review if anything changes
I can usually find some issue with a product but I can't see how this can be improved upon. Often 5 stars are given to products I wouldn't even give 4 stars. This one well deserves 5 stars. Excellent product at great price.
I bought two pieces, gray with a lift and blue desktop, the opinion is controversial, on the one hand a hard mechanical stroke, the regulation of the position is visible on the teeth, but how much it will last, the question... does not slip, but staggered on the table, looks with the phone on it, a little high, Back holes for the cord will be useful only if it is in one place, in principle it is convenient to install the smartphone when charging, the other stand is only suitable for installation on it without a cord, it is convenient if you take with you... in principle, a bad estimate to put for nothing, But up to 5 points as it hardly also does not reach, but their functions perform in full... Perhaps i recommend!
I initially gave this stand a 3!because it came without any for type of instructions. However, after contact with customer service, I was able to use this stand without any problem at all. Tina from customer service has been in contact with me several times to make sure the stand was to my satisfaction. Good company to deal with and a very good stand